Payment Policy

At Onqodys, we prioritize the security of your transactions as much as the quality of our craftsmanship. To ensure a seamless and confident shopping experience, we utilize industry-leading encryption and partner with trusted global payment providers.

1. ACCEPTED METHODS OF PAYMENT

We accept a variety of secure payment options to accommodate our global community:

  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.

  • Digital Wallets: PayPal, Apple Pay, and Google Pay.

  • Local Payments: Depending on your region, additional local payment methods may be available at checkout.

2. SECURE TRANSACTIONS

Your financial security is paramount.

  • Encryption: Our website is equipped with a Secure Sockets Layer (SSL) certificate to encrypt all personal and payment information.

  • PCI Compliance: We adhere to Payment Card Industry Data Security Standards (PCI DSS), ensuring that your card data is processed, stored, and transmitted in a secure environment.

  • Data Privacy: Onqodys does not store your full credit card information on our servers; all payments are processed through our secure, third-party payment gateways.

3. PRICING & CURRENCY

  • Currency: All transactions are processed in USD unless otherwise specified. If you are shopping from abroad, your bank may apply a currency conversion fee.

  • Tax & Duty Inclusion: As part of our commitment to a worry-free experience, all applicable customs duties and taxes are included in the final checkout price. You will not encounter any hidden fees upon delivery.

4. PAYMENT AUTHORIZATION

  • Verification: All orders are subject to verification and acceptance before shipping. In some cases, we may reach out for additional information to prevent fraudulent transactions.

  • Payment Timing: Your payment method will be charged at the time of order placement. If an order is canceled before shipment, the refund will be processed back to your original payment method.

5. BILLING DISCREPANCIES

If you notice any discrepancies or unauthorized charges on your billing statement following a purchase from Onqodys, please contact our support team immediately. We are committed to resolving any financial inquiries with priority.

6. NEED FURTHER ASSISTANCE?

Should you have any questions regarding our payment process or encounter any issues during checkout, our "Artisans of Detail" are available to assist:

  • Email: info@onqodys.com

  • Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)